During this time of year, yard waste levels are extraordinarily heavy as residents take advantage of longer days and seasonable weather to spruce up their yards, especially on weekends. This year, with so many residents working from home and students out of school due to the COVID-19 pandemic, we are also experiencing very high levels of household garbage, recyclables, and bulk waste items.

The walk-in area of ECUA’s Customer Service Center located at Ellyson Industrial Park will close for all client walk-in assistance and in-person appointments effective Monday, March 23, until further notice.

The ECUA Citizens' Advisory Committee meeting scheduled for Tuesday, March 17, at 3:00 p.m., is cancelled.

Out of an abundance of caution due to the COVID-19 pandemic and in the interest of the health of the ECUA staff and our customers/clients, the ECUA Engineering Department offices will be restricting access to minimize person-to-person contact.

On March 16, to extend a helping hand to families facing hardship due to COVID-19, our Board suspended the policy with overdue accounts. However, as a governmental entity, ECUA is only able to legally extend this courtesy for 90 days. The suspension of cutting water service due to non-payment and delinquent accounts will end on June 15, 2020.

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