Privacy & Disclaimer

Privacy & Disclaimer

Your Privacy is Important to Us.

Privacy Statement: *Under Florida law, e-mail addresses are public records. If you do not want your e-mail address released in response to a public-records request, do not send electronic mail to this entity. Instead, contact ECUA by phone or in writing.

Internet Privacy Policy

Thank you for visiting the ecua.fl.gov website. Your privacy is very important to us. Simply stated, our policy is to collect no personal information about you when you visit the ecua.fl.gov website unless you affirmatively choose to make such information available to us. When you visit the ecua.fl.gov portal, the Web server automatically recognizes only the Internet domain and IP address from which you accessed the site. This information does not result in the identification of your personal e-mail address or other personal information. In addition, information is only gathered regarding the volume and timing of access to the site by collecting information on the date, time, and pages you visited while at the site. This is done so that the content of the site can be improved, and your personal information is not identified. If you choose to share personal information, such as by subscribing to an e-newsletter, sending a message, or filling out an electronic form with personal information, the information will be saved for a designated period of time in order to comply with the state of Florida's records retention policies. However, information will not be disclosed to third parties or other government agencies, unless required by state or federal law. Please note that Florida's public records law requires that all information received in connection with state business be made available to anyone upon request unless the information is subject to a specific statutory exemption.

If you have other questions about this privacy policy or have suggestions on how it may be improved, please feel free to e-mail* us at customer.service@ecua.fl.gov.

Disclaimer

Every effort has been made to ensure the accuracy of the information on this Web site (www.ecua.fl.gov). However, the Emerald Coast Utilities Authority (ECUA) shall not be liable for any loss, damage or inconvenience arising from inaccuracies. We reserve the right to change and update our endorsement disclaimer policy. Any changes to our policy will be posted on this site.

ECUA
(850) 476-0480Monday - Friday 8:30am - 5pm
(850) 476-5110Emergency After Hours
customer.service@ecua.fl.gov
or by writing to the ECUA at9255 Sturdevant Street Pensacola, FL 32514