Architectural rendering of the Main Street Plant expansion in the late seventies.
The Emerald Coast Utilities Authority (ECUA) was originally created under the name Escambia County Utilities Authority in 1981 by an Act of the Florida Legislature to own, manage, finance, promote, improve and expand the water and wastewater systems of Escambia County and the City of Pensacola. In 1992, ECUA began offering sanitation services in Escambia County. On June 29, 2004, ECUA's name was officially changed to Emerald Coast Utilities Authority.
ECUA is a local governmental body, existing under the laws of the State of Florida. The powers of ECUA are exercised by a five-member Board. Each Board member is elected in one of the five County electoral districts. Terms are four years and are staggered. To learn more about the ECUA Board, find your electoral district or contact your representative visit the ECUA Board page.
In pursuit of this Mission, ECUA holds these as its Core Values:
The Board and employees of ECUA are committed to providing the highest quality services.
ECUA provides cost-effective services.
Courteous and Responsive Personnel
ECUA representatives demonstrate courteous and responsive interactions with the public and fellow employees.
ECUA pledges itself to:
Timely Availability of Services
ECUA provides services as quickly and safely as possible.
Economic and Physical Security
ECUA holds seriously the safety, health, welfare and security of its employees, customers, and the general public within its geographic scope of services.
In all departments, ECUA is representative of our customer base, and thus recruits, promotes, and maintains fair and equitable policies and procedures that assure qualified individuals are treated without regard to gender, religion, ethnicity, national origin, disability, or age.