Friday Mar 20th 2020

Walk-in Section of ECUA Customer Service Center to Close Monday

The walk-in area of ECUA’s Customer Service Center located at Ellyson Industrial Park will close for all client walk-in assistance and in-person appointments effective Monday, March 23, until further notice. Customers may reach our Customer Service Center by calling 850-476-0480 or by emailing us at

We encourage our customers to take advantage of a variety of convenient bill payment options that do not require face-to-face exposure or can be accessed from home. For complete information on bill payment options, please visit

(850) 476-0480Monday - Friday 8:30am - 5pm
(850) 476-5110Emergency After Hours
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or by writing to the ECUA at9255 Sturdevant Street Pensacola, FL 32514