The monthly charge for sanitation service is $27.67 for three pick-ups per week – one pick-up of household refuse, one pick-up of recyclables (requires sign-up to participate), and one weekly pick-up of yard trash. The 90-gallon containers used for garbage and recycling in our automated system are provided free of charge by the ECUA.

Up to three additional 90-gallon containers are available for $4.60 per month per container.

All ECUA residential sanitation customers may now, for an additional charge, call ECUA customer service to request an additional pick-up of their garbage can. This service is intended to assist customers who may have an unusually high volume of garbage on a pick-up day. This service is offered only on the regularly scheduled collection day or the following business day. For example, if your collection day is Friday you can schedule an extra pick-up for Friday (a second pick-up after your normal service) or on Monday.

The charge for this service is $9.15 per can, per pick-up. Please contact ECUA Customer Service at (850) 476-0480 for more details or to schedule this service.

For your convenience, simply email customer.service@ecua.fl.gov to request any of the following services:

• Garbage, recycling or yard trash missed
• Missing garbage/recycling can
• Damaged garbage/recycling can
• When are my collection days? (Map)

Missed Sanitation collections will need to be reported the following business day.

When making your request for service, please include your name, service address and a daytime telephone number. This information will expedite the service.

Pensacola Beach is no longer picked up on Fridays, they're now picked up on Mondays.

*Under Florida law, e-mail addresses are public records. If you do not want your e-mail address released in response to a public-records request, do not send electronic mail to this entity. Instead, contact ECUA by phone or in writing.

Beginning July 1st, 2023, bulk waste pick-up is by appointment!

Residents can call Customer Service by 2pm the day before your regular collection day to schedule a bulk waste pickup, which will take place on your normal collection day.

Bulk waste is considered to be items that are too large to fit into your trash can. Examples include:

· General furniture (couches, mattresses, desks, chairs, dressers, area rugs)

· Small appliances (vacuum cleaners, microwaves, space heaters, toasters and toaster ovens)

· Bicycles

· Grills

· Lawnmowers (free from gasoline and oil)

· Large toys (including electronic toys- please remove any lithium-ion batteries)

· Household electronics (computer monitors (CRTs and Flat Panels), computers (desktop and laptop), keyboards, mouses, printers, scanners, copy and fax machines, televisions (CRTs and Flat Screen), stereos, radios, CD and tape players, VCRs, video game systems, telephones, cell phones, and rechargeable batteries)

Starting July 1st, 2023, customers will be required to call to schedule or receive a pick-up. Items should be placed at the curb by 6:00 a.m. on the regular collection day, but no sooner than 48 hours before the collection day.

Pile the bulky waste items at a curbside area that is free of overhanging tree limbs, wires, and/or cable boxes. Be careful not to block traffic. ECUA will collect one (1) 6’ W x 6’ D x 6’ H-pile of bulk items weekly.

NO HOUSEHOLD GARBAGE OR CONSTRUCTION DEBRIS WILL BE ACCEPTED.

Please note that building debris (such as but not limited to: fencing, carpet, and sheetrock), extra trash bags of clothing or garbage, or other small items will not be collected as bulk waste.
If you have excess trash that is not considered bulk items, you may request an extra sanitation pick-up or order an additional can (additional fees apply).

ECUA offers two refuse collection discount services for senior citizens meeting certain guidelines. The purpose of the special program is to provide senior citizens with a limited residential garbage collection service at a discounted service fee based on the traditionally lower volume of refuse generated by seniors. The two special refuse collection services are the Senior Citizen Lifeline Rate and Senior Citizen Rate.

Current Senior Citizen Lifeline Rate $13.17 (Must use 40-gallon garbage container)

Current Senior Citizen Rate $23.18 (Must use 40 or 60-gallon garbage container)

For further details, or to sign up for these programs, please call our Customer Service Center at (850) 476-0480.

ECUA provides yard waste collection service once weekly to all residential customers. We gladly collect up to 20 yard waste bags (preferably compostable paper) or cans each week and two piles of cut limbs. Yard waste, as defined by the ECUA Sanitation program, includes: leaves, weeds, pine straw, grass clippings and small prunings. In effect, yard waste is vegetative debris that was grown in your yard. Yard waste DOES NOT include fencing or other construction materials, which we can not collect. Please follow these simple guidelines when disposing of yard waste:

• Do not use your garbage or recycling can for yard waste. Yard waste is collected separately from household garbage.
• Place bagged, bundled, or canned yard waste within two feet of the curb and away from the street/road.
• Small yard waste, leaves, pine straw and grass clippings must be contained in standard garbage containers or plastic bags that do not exceed 32 gallons in size or weigh more than 40 pounds when full. ECUA will collect up to 20 plastic yard trash bags or cans each week.
• Cut limbs should not exceed six feet in length or 40 pounds in weight, and must be bundled in two piles of no more than 6’ W x 6’ D x 6’ H piles.
• Yard Waste, as defined by the ECUA Sanitation Program, includes: leaves, pine straw, grass clippings and small prunings.