The monthly charge for sanitation service is $24.16 for three pick-ups per week – one pick-up of household refuse, one pick-up of recyclables (requires sign-up to participate), and one weekly pick-up of yard trash. The 90-gallon containers used for garbage and recycling in our automated system are provided free of charge by the ECUA.

Up to three additional 90-gallon containers are available for $4.02 per month per container.

All ECUA residential sanitation customers may now, for an additional charge, call ECUA customer service to request an additional pick-up of their garbage can. This service is intended to assist customers who may have an unusually high volume of garbage on a pick-up day. This service is offered only on the regularly scheduled collection day or the following business day. For example, if your collection day is Friday you can schedule an extra pick-up for Friday (a second pick-up after your normal service) or on Monday.

The charge for this service is $7.73 per can, per pick-up. Please contact ECUA Customer Service at (850) 476-0480 for more details or to schedule this service.

For your convenience, simply email customer.service@ecua.fl.gov to request any of the following services:

• Garbage, recycling or yard trash missed
• Missing garbage/recycling can
• Damaged garbage/recycling can
• When are my collection days? (Map)

Missed Sanitation collections will need to be reported the following business day.

When making your request for service, please include your name, service address and a daytime telephone number. This information will expedite the service.

Pensacola Beach is no longer picked up on Fridays, they're now picked up on Mondays.

*Under Florida law, e-mail addresses are public records. If you do not want your e-mail address released in response to a public-records request, do not send electronic mail to this entity. Instead, contact ECUA by phone or in writing.

No call necessary. Bulky items that will be picked up on your normal garbage day:

• General furniture (couches, mattresses, desks, chairs, dressers)
• Rugs and carpets
• Vacuum Cleaners
• Bicycles
• Bags of clothes
• Grills
• Toilets

Customers are not required to call to schedule or receive a pick-up. Items should be placed at the curb by 5:30 a.m. on the regular collection day, but no sooner than 48 hours before the collection day.

Pile the bulky waste items at a curbside area that is free of overhanging tree limbs, wires, and/or cable boxes. Be careful not to block traffic. ECUA will collect one (1) 6’ W x 6’ D x 6’ H-pile of bulk items weekly.

NO HOUSEHOLD GARBAGE OR CONSTRUCTION DEBRIS WILL BE ACCEPTED.

The charge for residential solid waste service is $61.98 each quarter, and is billed in advance.

• The residential solid waste service includes twice-a-week collection of a 96-gallon cart, provided by ECUA.
• Santa Rosa customers can also voluntarily request a 96-gallon recycling cart that will be picked up once per week at no additional charge.
• Yard trash will be collected every other week.
• Bulk waste will be collected upon request by the customer.

The 96-gallon containers used for garbage and recycling in our automated system are provided free of charge by ECUA and remain the property of the ECUA. Up to three additional 96-gallon containers are available for $12.97 per quarter, per container.

For your convenience, email customer.service@ecua.fl.gov to request any of the services below, or call ECUA Customer Service at (850) 476-0480.

• Solid waste service
• Bulk waste pick up
• Request a recycling can
• Report garbage, recycling or yard trash missed collection
• Missing garbage or recycling can
• Damaged garbage or recycling can

When making your request for service, please include your name, service address and a daytime telephone number. This information will expedite the service.

*Under Florida law, e-mail addresses are public records. If you do not want your e-mail address released in response to a public-records request, do not send electronic mail to this entity. Instead, contact ECUA by phone or in writing.

ECUA offers two refuse collection discount services for senior citizens meeting certain guidelines. The purpose of the special program is to provide senior citizens with a limited residential garbage collection service at a discounted service fee based on the traditionally lower volume of refuse generated by seniors. The two special refuse collection services are the Senior Citizen Lifeline Rate and Senior Citizen Rate.

Current Senior Citizen Lifeline Rate $11.50 (Must use 40-gallon garbage container)

Current Senior Citizen Rate $20.24 (Must use 40 or 60-gallon garbage container)

For further details, or to sign up for these programs, please call our Customer Service Center at (850) 476-0480.

• Do not use your garbage or recycling can for yard waste. Yard waste is collected separately from household garbage.
• Place bagged, bundled, or canned yard waste within two feet of the curb and away from the street/road.
• Small yard waste, leaves, pine straw and grass clippings must be contained in standard garbage containers or plastic bags that do not exceed 32 gallons in size or weigh more than 40 pounds when full. ECUA will collect up to 20 plastic yard trash bags or cans each week.
• Cut limbs should not exceed six feet in length or 40 pounds in weight, and must be bundled in two piles of no more than 6’ W x 6’ D x 6’ H piles.
• Yard Waste, as defined by the ECUA Sanitation Program, includes: leaves, pine straw, grass clippings and small prunings.

Yard Trash Collection Information:

The ECUA will provide collection of yard trash every other week. Your address will be assigned an even or odd week for yard trash collection. You can find out if your address is on the odd or even yard trash collection week schedule by visiting the Santa Rosa County Website. Here are the 2019 Yard Waste Collection Calendar and the 2020 Yard Waste Calendar. Please see this map provided on this page for your specific collection days.

Please do not use your garbage or recycling can for yard waste, as yard waste is collected separately from household garbage.

Place bagged, bundled, or canned yard waste within two feet of the curb, and away from the street/road.Small yard waste, leaves, pine straw and grass clippings must be contained in standard garbage containers or plastic or paper bags that do not exceed 32 gallons in size, or weigh more than 50 pounds when full. Cut limbs should not exceed six feet in length, eighteen (18) inches in diameter or 50 pounds in weight, and must be bundled. Bundles shall be securely tied.

Bulk Waste Collection Information:

The ECUA will provide bulk waste collection service upon request of a current customer who has subscribed for solid waste service. Bulk waste collection includes furniture, white goods, electronics and other bulky items that will not fit in the automated garbage cart for collection. The customer must contact the ECUA to schedule a bulk waste pick up. Building materials and construction/demolition debris will not be collected as a bulk waste pick up. Bulk waste should be placed at the curb by 7:00 a.m. on the scheduled collection day, at least three feet from any other object. If possible, bulk waste should not be placed under tree limbs or wires to allow adequate clearance for the collection equipment.