The monthly charge for sanitation service is $30.56 for three pick-ups per week – one pick-up of household refuse, one pick-up of recyclables (requires sign-up to participate), and one weekly pick-up of yard trash. The 90-gallon containers used for garbage and recycling in our automated system are provided free of charge by the ECUA.

Up to three additional 90-gallon containers are available for $5.08 per month per container.

All ECUA residential sanitation customers may now, for an additional charge, call ECUA customer service to request an additional pick-up of their garbage can. This service is intended to assist customers who may have an unusually high volume of garbage on a pick-up day. This service is offered only on the regularly scheduled collection day or the following business day. For example, if your collection day is Friday, you can schedule an extra pick-up for Friday (a second pick-up after your normal service) or on Monday.

The charge for this service is $9.15 per can, per pick-up. Please contact ECUA Customer Service at (850) 476-0480 for more details or to schedule this service.

For your convenience, simply email customer.service@ecua.fl.gov to request any of the following services:

• Garbage, recycling or yard trash missed
• Missing garbage/recycling can
• Damaged garbage/recycling can
• When are my collection days? (Map)

Missed Sanitation collections will need to be reported the following business day.

When making your request for service, please include your name, service address and a daytime telephone number. This information will expedite the service.

*Under Florida law, e-mail addresses are public records. If you do not want your e-mail address released in response to a public-records request, do not send electronic mail to this entity. Instead, contact ECUA by phone or in writing.

Bulk Waste Pick-Up

We're here to make disposal easy and convenient for you! As of July 1st, 2023, bulk waste pick-up is a scheduled service. To schedule, please call ECUA at 850-476-0480. Requests must be made by 2:00 pm the day before your collection.

Steps to Follow for Bulk Waste Pick-Up:

1. Schedule Your Pick-Up: Call ECUA at 850-476-0480 to schedule your bulk waste collection. Requests must be made by 2:00 p.m. the day before your collection day. When scheduling your collection, list all items being placed at the curb so we can properly prepare for your pick-up.

2. Place Items at the Curb: Ensure all bulk items are placed at the curb by 6:00 a.m. on your collection day. Items should not be placed earlier than 48 hours before the scheduled pick-up.

3. Clear the Area: Check to make sure the area around your bulk items is free of obstacles like tree limbs, cars, fences, or mailboxes. This ensures that our trucks can safely access and collect your items.

4. Size Limit: ECUA will collect one pile of bulk items per week, with a maximum size of 6’ W x 6’ D x 6’ H. Please make sure your pile does not exceed this size. We use these bulk waste size limits to prevent overloading the garbage trucks, which reduces the number of trips to the landfill and ensures we can complete all scheduled bulk waste pick-ups on time.

Online scheduling for Bulk Waste Pick-Up is temporarily unavailable. Please call to schedule your pick-up until further notice.

Accepted Bulk Items Include:

• General furniture (e.g., couches, desks, chairs, dressers)
• Small appliances (e.g., vacuum cleaners, microwaves)
• Bicycles
• Grills
• Lawn mowers (drained of gasoline and oil)
• Large toys (remove lithium-ion batteries)
• Household electronics (e.g., computers, monitors, TVs)
• Toilets (limit of 2)
• Tubs (limit of 1)
• Small bathroom vanity
• Tires (must be separated from other bulk waste; limit of 5 per month; no commercial equipment tires)
• Large appliances/white goods (e.g., refrigerators, dishwashers, stoves)
• Large amounts of cardboard (please flatten all boxes)

Items Outside Regular Bulk Pick-Up:

For items that exceed the standard bulk pick-up guidelines, ECUA offers an Extra Sanitation Service for an additional fee. This service is ideal for handling:

• Construction debris (e.g., fencing, sheetrock, carpet)
• Excess trash that is not considered bulk items

ECUA offers two refuse collection discount services for senior citizens meeting certain guidelines. The purpose of the special program is to provide senior citizens with a limited residential garbage collection service at a discounted service fee based on the traditionally lower volume of refuse generated by seniors. The two special refuse collection services are the Senior Citizen Lifeline Rate and Senior Citizen Rate.

Current Senior Citizen Lifeline Rate $14.54 (Must use 40-gallon garbage container)

Current Senior Citizen Rate $25.60 (Must use 40 or 60-gallon garbage container)

For further details, or to sign up for these programs, please call our Customer Service Center at (850) 476-0480.

ECUA provides yard waste collection service once weekly to all residential customers. We gladly collect up to 20 yard waste bags (preferably compostable paper) each week and two piles of cut limbs. Yard waste, as defined by the ECUA Sanitation program, includes: leaves, weeds, pine straw, grass clippings and small prunings. In effect, yard waste is vegetative debris that was grown in your yard. Yard waste DOES NOT include fencing or other construction materials, which we can not collect. Please follow these simple guidelines when disposing of yard waste:

• Do not use your garbage or recycling can for yard waste. Yard waste is collected separately from household garbage.
• Place bagged, bundled, or canned yard waste within two feet of the curb and away from the street/road.
• Small yard waste, leaves, pine straw and grass clippings must be contained in standard garbage containers or plastic bags that do not exceed 32 gallons in size or weigh more than 40 pounds when full. ECUA will collect up to 20 plastic yard trash bags or cans each week.
• Cut limbs should not exceed six feet in length or 40 pounds in weight, and must be bundled in two piles of no more than 6’ W x 6’ D x 6’ H piles.
• Yard Waste, as defined by the ECUA Sanitation Program, includes: leaves, pine straw, grass clippings and small prunings.

ECUA does not collect hazardous materials, including car or truck batteries, propane tanks, paint, pool chemicals, or pesticides. These items should be safely disposed of through Escambia County’s Household Hazardous Waste program.

Residents are also encouraged to participate in Escambia County’s Neighborhood Cleanups, which offer convenient opportunities to dispose of a wide range of materials in designated areas throughout the year.