Monday Mar 16th 2020

ECUA Suspending the Discontinuation of Services for Non-Payment

With the current pandemic, we are in a time of great uncertainty. Please know that the ECUA Is committed to your health and a healthy community. Our dedicated employees are working to continue to provide your family with safe drinking water as well as sewer and sanitation services.

The COVID-19 virus is a threat to our health. It is also impacting our economy and may pose a financial hardship for many families. If you are one of those affected, please be reassured that we will not cut off water to your home or business for non-payment. Of course customers should continue to pay their bills promptly. For those who experience extreme financial losses as a result of this pandemic, we will work with you to develop a payment plan to bring your account up to date.

Meanwhile, continue vigorously washing your hands and taking necessary precautions. We are in this together.

ECUA
(850) 476-0480Monday - Friday 8:30am - 5pm
(850) 476-5110Emergency After Hours
Stay In Touch
customer.service@ecua.fl.gov
or by writing to the ECUA at9255 Sturdevant Street Pensacola, FL 32514