• 13,600 Tons of Recyclables

    13,600 Tons of Recyclables

    Were Processed at the ECUA MRF in 2018

    Were Processed at the ECUA MRF in 2018

  • 31.7 Million Gallons of Water (Average)

    31.7 Million Gallons of Water (Average)

    Were Provided Daily to ECUA Water Customers in 2018

    Were Provided Daily to ECUA Water Customers in 2018

  • 1.9 Billion Gallons of Reclaimed Water

    1.9 Billion Gallons of Reclaimed Water

    Were Reused at Bayou Marcus WRF in 2018

    Were Reused at Bayou Marcus WRF in 2018

Dedicated to protecting the environment—because we live and work here too.

At ECUA, our mission is to promote the quality of life for residents of the Emerald Coast by pledging to adhere to environmentally responsible decision-making, committing to protecting the quality of our drinking water, and minimizing our consumption of natural resources, waste and activities that adversely impact our environment. We continually strive to provide each and every customer with quality water, wastewater and sanitation services offered at reasonable pricing from a courteous and responsive team.

ECUA Celebrates Customer Service Week!

National Customer Service Week was established by the International Customer Service Association in 1984 and proclaimed a national event by the U.S. Congress in 1992. ECUA celebrates the event annually during the first full week of October. Happy Customer Service Week!

ECUA
(850) 476-0480Monday - Friday 8:30am - 5pm
(850) 476-5110Emergency After Hours
Stay In Touch
customer.service@ecua.fl.gov
or by writing to the ECUA at9255 Sturdevant Street Pensacola, FL 32514