At ECUA, our mission is to promote the quality of life for residents of the Emerald Coast by pledging to adhere to environmentally responsible decision-making, committing to protecting the quality of our drinking water, and minimizing our consumption of natural resources, waste and activities that adversely impact our environment. We continually strive to provide each and every customer with quality water, wastewater and sanitation services offered at reasonable pricing from a courteous and responsive team.
National Customer Service Week was established by the International Customer Service Association in 1984 and proclaimed a national event by the U.S. Congress in 1992. ECUA celebrates the event annually during the first full week of October. Happy Customer Service Week!