ECUA is thrilled to announce the launch of its new Online Bill Pay options, designed to provide customers with a more convenient, secure, and efficient way to manage their bills. The new Online Bil...
ECUA customers can make recurring or one-time payments through InfoSend via the Internet or phone. Payments can be made by ACH, credit card, or debit card with a Visa, Master Card, American Express...
We're improving to serve you better! Starting October 1, our customers who have signed up for electronic bill notification will enjoy a new look in the emails they receive! Also, please note that n...
Due to a COVID-related staffing shortage, ECUA’s third-party bill print/mailing processor is running behind in its production schedule. As a result, some of our customers’ bills are being deliv...
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Pay Online with InfoSend: Make recurring or one-time payments using a bank account, debit, or credit card. Plus, view PDFs of your bill, and opt-in for e-Notification. To enroll in InfoSend, you wi...
Water Conservation Tips
ECUA provides water for about 99,000 customer connections. We want to remind all consumers that it's always a good time to conserve water, and help conserve our precious water resources. Here are a...
We’re excited to announce the rebranding of our handy Recycle Coach App—now called ECUA Waste Wise! This all-in-one tool makes managing your ECUA services easier than ever. Stay informed with r...
Project EUAP or the Escambia Utility Assistance Program, was created in 1988 to allow public donations to assist elderly, disabled and/or fixed income ECUA customers who suddenly face a high utilit...