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When calling Customer Service the wait time to reach a Customer Service Representative may be shorter during off-peak times. Mondays, especially after holiday weekends, are extremely busy. If the n...
ECUA uses a single-stream recycling system, which means the customer puts all recyclables in the gray recycling can, no sorting is required! An ECUA recycling truck will deliver the commingled recy...
Pay Online with InfoSend: Make recurring or one-time payments using a bank account, debit, or credit card. Plus, view PDFs of your bill, and opt-in for e-Notification. To enroll in InfoSend, you wi...
ECUA provides water, wastewater, and sanitation service to most areas of Escambia County. Residential customers moving into existing homes may apply for service either by phone, email or in person....
ECUA provides commercial water and wastewater services to most areas of Escambia County. Commercial Sanitation service is provided on Pensacola Beach. Security deposits are required for water and w...
Listed below are the Sections of the Current (2016 Edition) and Proposed (2025 Edition) ECUA Engineering Manual. General questions about the Manuals can be e-mailed to ecuaeng.contact@ecua.fl.gov. ...
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ECUA potable water meets all federal and state water quality standards. Recent information carried by local media sources and promoted by individuals regarding two separate and unrelated water qual...
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