Wednesday Sep 16th 2020

ECUA Issues System-Wide Precautionary Boil Water Notice

Effective immediately, the Emerald Coast Utilities Authority is issuing a system-wide Precautionary Boil Water Notice -PBWN- to its water system customers. This notice is in response to the significant and wide-spread damages sustained from Hurricane Sally. ECUA crews are already out in the field working to locate, isolate, and repair main breaks in order to restore service as quickly as possible. Although the majority of our customers remain in service, there are too many main breaks that require a PBWN for it to be practical to issue separate notices during this initial emergency response. Once the number of pending repairs is significantly reduced, the ECUA will revert to issuing separate notices for individual areas.We ask for our customers’ patience and understanding as we work to repair hundreds of breaks, giving priority to our hospitals, dialysis centers, and other critical care facilities.

Residents are advised to boil water for one minute at a rolling boil or to use 8 drops of regular unscented household bleach per gallon of water, for water to be used for drinking or cooking purposes.

More information on precautionary boil water notice and key guidelines are available on the ECUA website at ecua.fl.gov/live-green/our-water-supply

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ECUA
(850) 476-0480Monday - Friday 8:30am - 5pm
(850) 476-5110Emergency After Hours
Stay In Touch
customer.service@ecua.fl.gov
or by writing to the ECUA at9255 Sturdevant Street Pensacola, FL 32514