ECUA has been notified of potential scam activity targeting our customers. We want to remind our customers to be vigilant and cautious when dealing with anyone claiming to represent ECUA.

Important Reminders:

• ECUA representatives will always have proper identification
• We will never demand immediate payment over the phone
• We will never threaten immediate disconnection without prior written notice
• We do not accept payment via gift cards, wire transfers, or cryptocurrency

If you have any doubts about someone claiming to represent ECUA, please call our customer service at 850-476-0480 to verify their identity.

Stay safe and protect yourself from scams!