Update: 3:50 p.m.

The phone system is back up and all processes have been restored to normal operations.

We appreciate our customers' patience and understanding as we worked to resolve this issue.

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The ECUA Customer Service Center phone system is currently down. Our IT Staff and support vendor are working as quickly as possible to restore the system functions. Customer service may be contacted through email at customer.service@ecua.fl.gov.

We thank our customers for their understanding as we work to resolve this issue.

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