UPDATE: 6-4-20

The walk-in area of ECUA’s Customer Service Center located at Ellyson Industrial Park will re-open for all client walk-in assistance and in-person appointments effective Monday, June 8, at 8:30 a.m.

ECUA is committed to our visitors' and employees' well-being and will continue to observe CDC guidelines including:

- social distancing
- ECUA employees will wear masks
- hand sanitizer will be available in the Customer Service Walk-In area.

We look forward to welcoming you back!

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The walk-in area of ECUA’s Customer Service Center located at Ellyson Industrial Park will close for all client walk-in assistance and in-person appointments effective Monday, March 23, until further notice. Customers may reach our Customer Service Center by calling 850-476-0480 or by emailing us at customer.service@ecua.fl.gov.

We encourage our customers to take advantage of a variety of convenient bill payment options that do not require face-to-face exposure or can be accessed from home. For complete information on bill payment options, please visit https://ecua.fl.gov/my-bill.

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