Mar 14th 2023 3:50 pm

Precautionary Boil Water Notice- LIFTED

Update: 3-16-23, 9:30 a.m.

Effective immediately, the Precautionary Boil Water Notice (PBWN) issued by the Emerald Coast Utilities Authority (ECUA) for this area has been rescinded. The results of two independent bacteriological samples have both returned as clear.


Effective immediately, a Precautionary Boil Water Notice -PBWN- has been issued by the Emerald Coast Utilities Authority to customers located in the following area:

  • Chemstrand Rd. (Address Range: 8695-9131)
  • Topeka Rd. (Address Range: 207-295)
  • Kaylyn Rd. (Address Range: 211-293)
  • Lost Oak Dr. (Address Range: 8914-8916)
  • Barker St. (Address Range: 205 - 421)
  • Crum Ave. (Address Range: 343 - 347)
  • Sabrina Dr. (Address Range: 101-126)
  • Polo Terrace (Address Range: 120-198)
  • Derby Ln. (Address Range: 8803-8843)

This notice is being issued due to a break that occurred in an eight-inch water main due to nearby construction activities. Precautionary Boil Water Notices are issued as a part of the standard protocol following any loss of water pressure, whether as a result of planned maintenance activities or unscheduled repairs.

Residents located in the specified PBWN area are advised to boil water for one minute at a rolling boil or to use 8 drops of regular unscented household bleach per gallon of water, for water to be used for drinking or cooking purposes. Two independent bacteriological samples have been initiated and the advisory will be lifted as soon as possible. This process routinely takes 48 hours and the notice will be rescinded at that time.

ECUA crews have completed the repairs and flushed out the lines. Residents within the PBWN area and nearby are advised that there is a possibility of discolored water as a result of the utility work, and to flush their home’s plumbing by running their taps for a few minutes. If problems persist, customers are asked to contact ECUA Customer Service at 850-476-0480 for assistance.

Precautionary boil water notice guidelines are available on the ECUA website at

(850) 476-0480Monday - Friday 8:30am - 5pm
(850) 476-5110Emergency After Hours
or by writing to the ECUA at9255 Sturdevant Street Pensacola, FL 32514