The ECUA is planning a water service outage from 9:00 a.m. Wednesday, April 8, to 5:00 p.m. Wednesday, April 8. During this time, customers may experience low pressure or a temporary loss of water service as we conduct updates to the water system. The affected area will include:
As part of standard protocol, crews will flush the system after the work is completed. If customers observe discolored water as a result of the utility work, residents are advised to flush their home’s plumbing by running their taps for a few minutes.
If customers experience any issues after service is restored, please contact ECUA Customer Service at 850-476-0480 or email customer.service@ecua.fl.gov.
Customers are encouraged to sign up for time-sensitive alerts regarding pertinent information related to your ECUA service via the ECUA Notification System. Alerts will be directed to whichever device(s) you specify such as your home or work phone(s), mobile devices, email, via text messaging and more! Sign up here: https://ecua.fl.gov/ecua-notification-system-sign-up
We appreciate our customers patience as we work to improve the water service in our community.