Sep 17th 2023 6 pm

Precautionary Boil Water Notice - LIFTED

Update: 9-19-23, 12:05 p.m.

Effective immediately, the Precautionary Boil Water Notice (PBWN) issued by the Emerald Coast Utilities Authority (ECUA) for this area has been lifted. Results of all independent bacteriological samples have returned as clear.


Effective immediately, a Precautionary Boil Water Notice -PBWN- has been issued by the Emerald Coast Utilities Authority to customers located in the following area:

  • Spanish Trl. (Address Range: 4301-4502)
  • Whiteleaf Cir. (Address Range: 3303-4307)
  • Whiteleaf Ct. (Address Range: 4306-4325)
  • Cedarview Ct. (Address Range: 4324-4357)
  • Oak Shadow Ln. (Address Range: 3100-3190)
  • New Hope Rd. (Address: 3040)
  • Tangelwood Apts on Spanish Trl (Address: 4470)

This notice is being issued due to a break in the twelve-inch water main from a large tree root under storm drain. Precautionary Boil Water Notices are issued as a part of the standard protocol following any loss of water pressure, whether as a result of planned maintenance activities or unscheduled repairs.

Residents located in the specified PBWN area are advised to boil water for one minute at a rolling boil or to use 8 drops of regular unscented household bleach per gallon of water, for water to be used for drinking or cooking purposes. Two independent bacteriological samples have been initiated and the advisory will be lifted as soon as possible. This process routinely takes 48 hours.

ECUA crews have repaired the main and have flushed out the lines. Residents within the PBWN area and nearby are advised that there is a possibility of discolored water as a result of the utility work, and to flush their home’s plumbing by running their taps for a few minutes. If problems persist, customers are asked to contact ECUA Customer Service at 850-476-0480 for assistance.

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(850) 476-0480Monday - Friday 8:30am - 5pm
(850) 476-5110Emergency After Hours
or by writing to the ECUA at9255 Sturdevant Street Pensacola, FL 32514