Apr 3rd 2020 10:30 am

​ECUA Sanitation Collection Volumes Heavy; Some Collections Running Behind Schedule

During this time of year, yard waste levels are extraordinarily heavy as residents take advantage of longer days and seasonable weather to spruce up their yards, especially on weekends. This year, with so many residents working from home and students out of school due to the COVID-19 pandemic, we are also experiencing very high levels of household garbage, recyclables, and bulk waste items. These elevated levels mean our trucks fill up faster and need to make more trips to the landfill, taking more time to complete their route.


As a result, some collections are currently running approximately half-a-day behind schedule. If any waste collections are missed, it is likely that the truck did not finish its daily route. Be assured that the truck will complete its route the next day. In Escambia County, all collections will completed by Saturday. Collections in Santa Rosa County will be caught up by Wednesday and Saturday. If a collection has not been completed within these time parameters, customers are asked to contact the ECUA Customer Service Department at 476-0480. We appreciate our customers’ understanding as we work through the issues that arise due to the COVID-19 pandemic and the greater-than normal springtime yard waste volumes.

StatusActive
ECUA
(850) 476-0480Monday - Friday 8:30am - 5pm
(850) 476-5110Emergency After Hours
Stay In Touch
customer.service@ecua.fl.gov
or by writing to the ECUA at9255 Sturdevant Street Pensacola, FL 32514