Our Customer Service phone lines and Ellyson office are open Monday through Friday, 8:30 a.m. - 5:00 p.m.
When calling Customer Service the wait time to reach a Customer Service Representative may be shorter during off-peak times. Mondays, especially after holiday weekends, are extremely busy. If the nature of your call is not a pressing matter and can possibly be addressed later in the week, we recommend waiting a day or two for faster service.
Use the form below to contact us by email. Please include your service address and a daytime contact phone number.
*Under Florida law, e-mail addresses are public records. If you do not want your e-mail address released in response to a public records request, do not send electronic mail to this entity. Instead, contact this office by phone or in writing.
Ms. Amanda Miller
Administrative Coordinator
9255 Sturdevant Street
Pensacola, FL 32522-7089
amanda.miller@ecua.fl.gov