• Enhanced Online Bill-Pay Service is Here!

    Enhanced Online Bill-Pay Service is Here!

    New Features for Your Convenience - Pay Online or Pay by Phone at 850-512-1548

    New Features for Your Convenience - Pay Online or Pay by Phone at 850-512-1548

  • 22,429 Tons of Recyclables

    22,429 Tons of Recyclables

    Were Processed at the ECUA MRF in 2023

    Were Processed at the ECUA MRF in 2023

  • 35.65 Million Gallons of Water (Average)

    35.65 Million Gallons of Water (Average)

    Were Provided Daily to ECUA Water Customers in 2023

    Were Provided Daily to ECUA Water Customers in 2023

  • 7.7 Billion Gallons of Water Were Reused

    7.7 Billion Gallons of Water Were Reused

    at ECUA's Three Water Reclamation Facilities in 2023

    at ECUA's Three Water Reclamation Facilities in 2023

Dedicated to protecting the environment—because we live and work here too.

At ECUA, our goal is to promote the quality of life for residents of the Emerald Coast by pledging to adhere to environmentally responsible decision-making, committing to protecting the quality of our drinking water, and minimizing our consumption of natural resources, waste and activities that adversely impact our environment. We continually strive to provide each and every customer with quality water, wastewater and sanitation services offered at reasonable pricing from a courteous and responsive team.

ECUA
(850) 476-0480Monday - Friday 8:30am - 5pm
(850) 476-5110Emergency After Hours
customer.service@ecua.fl.gov
or by writing to the ECUA at9255 Sturdevant Street Pensacola, FL 32514